Refund & Return Policy

Returns

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within 7 days of receiving your order.

To qualify for a return:

• The item must be unused and in its original condition
• The item must be in its original packaging
• Proof of purchase or order number must be provided

Items that are damaged due to misuse, normal wear and tear, or incorrect handling are not eligible for returns.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method
• Please allow 5–10 business days for the refund to reflect in your account depending on your bank or payment provider

Shipping fees are non-refundable unless the item received was incorrect or damaged.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us with your order number and photos of the item.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the product and packaging

We will arrange a replacement or refund where applicable.

Non-Returnable Items

The following items cannot be returned:

• Used products
• Personalized/custom items
• Hygiene or personal care products once opened
• Sale or clearance items

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Contact Us

For return or refund requests, please contact us through our store contact page or email support.